Terms of service

Terms of Service

This website is operated by ZoomieGo. Throughout the site, the terms "we", "us", and "our" refer to ZoomieGo. By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not use this website or purchase products from us.

Online Store Terms

By placing an order on our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or website for any unlawful purpose. You also agree not to interfere with the security, operation, or functionality of the website.

Product Information

We make reasonable efforts to display our products, descriptions, prices, features, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or other content are error-free, complete, or current.

ZoomieGo GPS dog fence products are designed to support safer outdoor boundary guidance and training. They are not a substitute for responsible pet supervision, proper training, or safe handling. Product performance can vary depending on GPS signal conditions, yard layout, environment, dog behavior, and proper setup.

Our GPS dog fence products are not live cellular tracking collars unless specifically stated on the product page.

Product Use and Responsibility

You are responsible for reading the product instructions, setting up the product correctly, training your dog appropriately, and using the product in a safe and responsible manner.

Do not use our products in a way that could harm your dog or any person. Always monitor your dog during training and initial use. If your dog has a medical condition, behavioral concern, or sensitivity to training collars, consult a qualified veterinarian or professional trainer before use.

We are not responsible for misuse, improper setup, failure to follow instructions, poor GPS conditions, or use of the product outside its intended purpose.

Prices and Availability

Prices are listed in the currency displayed at checkout. Prices, promotions, and product availability may change at any time without notice.

We reserve the right to modify, suspend, or discontinue any product or offer at any time.

Orders and Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, inventory issues, shipping restrictions, or violation of these Terms of Service.

If your order is canceled after payment has been processed, we will issue a refund to the original payment method when applicable.

Shipping

Shipping options, delivery estimates, and shipping restrictions are described in our Shipping Policy. Delivery times are estimates and are not guaranteed.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete shipping information.

Returns, Refunds, and Warranty

Returns, refunds, and warranty coverage are described in our Return and Refund Policy.

ZoomieGo GPS dog fence systems include a 1-year limited warranty against manufacturing defects under normal use unless otherwise stated. This warranty does not cover misuse, unauthorized repair, loss, normal wear and tear, or damage caused by pets chewing, scratching, or otherwise damaging the product.

Accuracy of Information

We may update or change website content at any time. We do not guarantee that all information on this website is always accurate, complete, or current.

Any reliance on the material on this website is at your own risk.

Third-Party Links and Services

Our website may include links to third-party websites, apps, payment providers, shipping carriers, or services. We are not responsible for the content, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

User Comments, Reviews, and Submissions

If you submit reviews, photos, videos, feedback, suggestions, or other content to us, you agree that we may use, edit, publish, or display that content for customer support, marketing, product improvement, or promotional purposes, unless you clearly request otherwise.

You agree not to submit content that is unlawful, abusive, misleading, infringing, or harmful.

Intellectual Property

All website content, including text, images, logos, graphics, product names, designs, and other materials, is owned by or licensed to ZoomieGo and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without our written permission.

Prohibited Uses

You may not use our website or products:

For any unlawful purpose
To violate any laws or regulations
To infringe upon our intellectual property rights or the rights of others
To submit false or misleading information
To upload or transmit harmful code, malware, or viruses
To interfere with the security or operation of the website
To harass, abuse, harm, or discriminate against others
To attempt to collect personal information from others without permission

Limitation of Liability

To the fullest extent permitted by law, ZoomieGo and its owners, employees, partners, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim related to a product purchase will not exceed the amount you paid for that product.

Indemnification

You agree to indemnify and hold harmless ZoomieGo and its owners, employees, partners, suppliers, and service providers from any claim, demand, loss, liability, or expense arising from your violation of these Terms of Service or your misuse of our website or products.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.

Contact Information

Questions about these Terms of Service can be sent to:

support@zoomiego.com